![]() The 18th Annual MVP Quality Award winners will be published in the February 2011 issue of Customer Interaction Solutions magazine, About Synergy Solutions, Inc. Synergy’s flexible people, process and technology have proven to be the recipe for success for the last four years for this client. Synergy more than triples the staff dedicated to this client for a complex solution offering and does so in a seamless manner that ensures the highest standards of quality for the customer experience. Synergy’s case study outlined a 2010 rapid ramp scenario for an ongoing client that has a surge in service demand for a few months each year. ![]() The award application included a case study that exemplified Synergy’s quality initiatives as demonstrated through a program implementation. “We are exceptionally proud of earning this award as our application this year highlights our teams outstanding ability to exceed the needs of our clients while remaining flexible, innovative and laser focused on quality,”said president Lori Fentem. Again this year, a select group of contact center industry standouts have been bestowed with MVP Quality Awards in various categories. ![]() This is the seventh consecutive year Synergy has been recognized for its exceptional quality.Ĭustomer Interaction Solutions magazine recognized companies that have exemplified the highest commitment to quality, excellence and customer service with an MVP Quality Award. Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, has been named a recipient of a 2010 Silver MVP Quality Award from Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions magazine.
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